Refund policy

As the designer and producer of our products, we take great pride in our work. We are confident you will be satisfied with your purchase. However, should you ever wish to return a product please refer to our brief policy.

If you are unsatisfied with your order for any reason you may return your items for a product refund.

  • Items must be returned within 30 days of receipt.
  • Items must be in the new, unused condition that you received them.
  • All merchandise is to be returned in the original or equivalent packaging.
  • Sale items are final and are not eligible for refunds.
    Returns can be sent to:

    Customer Service
    JE3 Metal Works
    1957 14th Ave NW
    Watertown, SD 57201

    Customer is responsible for shipping costs to and from delivery location for any returned item.

    Please email customer service with any questions about our refund policy, help@je3metalworks.com.